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How To Use LinkedIn Polls To Understand and Engage With Your Clients

July 5, 2012 by Louisa Chan Leave a Comment

Using LinkedIn Polls to understand and engage with your Clients

LinkedIn PollsLinkedIn Poll is an under utilized feature even for those who have LinkedIn account.   

LinkedIn Polls enable you to raise points of interest and have your prospects and clients share their views with you. This gives insights into their minds.

Needless to say, for your poll to generate engagement, it will need to be on a subject that is close to their hearts and front of their minds.

Or something that is of concern to them or something that they have a vested interest in.

So if you want to start using LinkedIn Polls here’s a short video that will show you how easy it is to set this up.

And if you have any questions, leave me a question at the comment section below and I will get back to you. Or if you find the video helpful, let me know too, I love to see which part was helpful and which parts may require further clarification for another Tutorial Video.

                      How To Use LinkedIn Polls For Engage With And Understand Your Clients

Original video here

If you find this helpful and want more tips like this on LinkedIn here’s a more in depth video that you may want to check out. Alternatively you can sign up for our newslette s here for regular updates.

 

Filed Under: Blog, LinkedIn Marketing, Social Media Marketing

Resources & Tips: June 22 2012

June 22, 2012 by Louisa Chan Leave a Comment


Resources & Tips: Local Google+ Page, New Facebook Feature and More

 

Local Google+ Page



Hi There,

Happy Friday! How’s Summer been this year?
Facebook and Google continue to evolve and so must your business!

This week, I gathered a few of these articles so you can catch up on these changes [they are not necessarily written by me].


A couple of new insights shown in studies can be adopted straight away. Knowing how your clients behave helps you plan your moves and focus. 


Some other articles involves new features you can use with steps outlined. But if you need some help or if you don’t have the time, give us a shout out and we’ll can arrange to have those done for you.


Insights That Can Help You Right Away
The Best Times to Tweet and Post to Facebook
Study: New Moms Spend More Time on Facebook After Giving Birth


Reflection And Action
Is Your Website Taking A Vacation Before You Do?
Why You Need A Self-Hosted Professional Web Presence


New Tools And Features
A New Tool for Adding Facebook Features to Your Website
Google+ Local: A New Platform for Small Business Marketing
Facebook Allows Editing



Quote For The week
Let the thankful heart sweep through the day and,
as the magnet finds the iron, so it will find,
in every hour, some heavenly blessings!
~Henry Ward Beecher


I put up a poll on the Facebook Page and would be interested to know your response.  Head over here and let me know your thoughts


Want to stay ahead of your game and get regular updates on tips for your business?
Sign up here.

Filed Under: Blog, Resources & Tools, Social Media Marketing Tagged With: Business Growth, Local Google+ Page, New Facebook Feature

Why You Need A Powerful Online Presence

June 18, 2012 by Louisa Chan Leave a Comment

How Does Having A Powerful Online Presence Helps? 
Hello! I’m back! But No, my name is not “Back”!
So did you enjoy the last mail I sent you?
Short but full of useful and up to date content that I hope you were able to implement.

This week we have great news to share. We are now an official Accredited Training Partner with AAMT (the Australian Association of Massage Therapists) having been stringently assessed by the Australian National Education Committee since the beginning of the year!
Very exciting for us! This attests to the quality of the design and delivery of our training. So if you know of Massage Therapists friends who are looking for online courses with CPE points, send them our way!

Now back to business.
Louisa YS ChanIt’s mid June already and half the year has gone.

So if business is a little slow and if you are thinking of a website makeover or revamp (or setting up your first web site), now may be a good time.
Why do you need a professional web presence?

Maybe you are doing just fine without one or maybe you already have a site.
Here’s are some factors you may want to consider.
– Are you leveraging on technology for global clients?
– Do people (or search engine bots) come visit?
– What do you want your site to accomplish?
– Is it doing what you want it to do?
– Do you know why you have your website?

If your brain is spinning now, this post has some helpful ideas.
Why would YOU need a professional web presence?
Want to stay ahead of your game and get regular updates on tips for your business? Sign up here.

Filed Under: Blog, Social Media Marketing Tagged With: AAMT Accredited Training Provider, digital Marketing, online presence, Self-Hos, Self-Hosted Site

Why You Need A Self-Hosted Professional Web Presence

June 15, 2012 by Louisa Chan Leave a Comment

You Are Told That You Need A Professional and Self Hosted Web Presence
And not just a web site or a blog site but a professional web presence that is self-hosted with your own domain name representing your brand.

But what if you are already having a thriving Facebook community and thousands of followers on Twitter? Or may be you already have a blogsport site (most popular blog site) and a very successful offline local business. Do you still need a self-hosted site? 
Why Do You Need A Functional And Professional Web Presence/Web Site?
There are many reasons why you would want to have an authority site online. Depending on who your target audience is and what you want to achieve with your web presence, here are a few factors to consider:
For Branding Purposes:
Corporate / Professional identity and online Market Authority or Leadership.
It tells others Who You are and What You do.

For Marketing Purposes:
• L
ead Generation
• Communication with existing customer base.
• Communication with potential customers.
• For building relationships with customers and turning them into paying customers.
From A Business Point of View:
•
Globalization – You can reach global and new audience. Hundreds of millions of users surf the net every day, you certainly do not want to miss out on this traffic.
• Changing Habits – people do their work, learn, shop and have fun on line. Your prospects want to check you out – online and you need a powerful, professionals presence (not just a static brochure site).
• For Sustainability and Ownership you want to have your own domain site and not build your entire business on social media platforms (which is on rented property and the landlord can chase you out anytime).
• It leverages on your time and resources so you get more done in less time.
With a Functional and Professional Web Site, you can achieve the following:
• Let others know about you, what your brand represents and what you offer.
• Showcase your service and expertise (or products).
• Have your own online asset, your home base where you provide a place for your community to connect and engage.
• Educate prospective clients and your community.
• Sell your product and/or service.

But How Do you Have A Professional And Effective Web Presence?
Through fanciful design and animated files? How about putting up lengthy pages on everything about the business on the site?

Having a professional web presence is not about putting up an exact copy of your physical brochure onto the net. Having lots of high resolution big photos or fanciful flash videos may also not accomplish the results you want (it may actually make it less effective). 
Effective online or Digital Web Design needs to include functionality and usability as well as being visually attractive. A streamlined simple page that is searchable, accessible with easy navigation and is mobile ready will attract more human visitors and search engine bots. Often the work that is done behind the scene (not visible to the eye) is just as important as the visual design you see for a site to be optimized.
So the next time you want to give your web site a makeover or some renovations, you can make use of the above checklist. Your website has a job to accomplish and how you design it will affect the effectiveness of your online presence (the other critical component will be having the right kind of content).
If you’d like to set up your own website or have a website makeover, contact us for more details. If you want to set up your own website then check out these video tutorials and let us know if you have any questions.
P/S It’s not difficult to maintain your own blogsite or upload files. The result of getting more clients will be worth the effort

Filed Under: Blog, Social Media Marketing Tagged With: blog site, digital Marketing, Mobile Site, Online Marketing, site, web presence, web site

3 Important Updates From Facebook and Google That Can Change Your Business

June 8, 2012 by Louisa Chan Leave a Comment


3 Important Updates From Facebook and Google This Week That Will Change The Way You Do Business

Local Google+ Page

LINESPACE
A – Facebook release 5 different admin roles with different admin rights.
What does that mean for you?


That means you now can decide how you want to delegate functions and responsibilities for managing your Facebook Business Page while maintaining control of permissions and rights for each of the administrators instead of giving them all  the same level of rights.


This is especially helpful if you outsource your marketing of Facebook to external consultants or agencies.


B – Facebook now allows you to schedule status updates ahead of time – for up to 6 months and in increments of 10 minutes. You need to schedule your updates at least 10 minutes after the time you create the update.
Why is this useful?


There are many good reasons you may want to schedule your status updates (check out this post). If you have been using third party apps to do this you would have noticed that less of your status updates reach your audience.


With the new feature which is from within Facebook, I am going to guess that Facebook will give preference to posts scheduled with this way than those done using third party apps. At the moment, the “reach” count is not shown if you use Buffer or Hootsuite but it is shown when I use Facebook’s internal scheduling function.


C – Google just dropped us a another piece of news after the recent Google Penguin update.


Your Google Local Business Listing will soon be a thing of the past. Yes, Google is retiring its very own Google Local Pages and replacing it with Local Google+ Page. Ok That is a mouthful. But what does that mean to you?


If you are a local business or know someone who has a local business then you will be affected in these ways:


1 -Ranking on local search will take into consideration social factors gathered on your new Google+ Local Page (on top of the existing factors).


2 – Entries on these pages will be indexed by Google, that means Google+ Local Page will help rank your business in search results.


3 – If you have a verified Google Local Business Listing, that will be migrated to a Local Google+ Page soon – you don’t have to do anything about it. But you do need to make sure that all your videos and photoes will be properly migrated over to the new Google+ Page.


4 – If you do not yet have a verified Google Local Business Listing then you will want to claim your Local Google+ Page soonest. At the time of writing this post, having a Google+ Page is not the same as claiming your Local Google+ Page. Eventually Google will merge these 2 pages. For now, things are kind of going through transition.

To set up or claim your Local Google+ Page, you must have a Google account. This appears as a new tab on your Google+ profile or business Page. 

5 – You will want to start using Google+ more to for your new page to rank. More on this in a later post, stay tuned!


Want to stay ahead of your game and get regular updates on tips for your business? Sign up here.

Filed Under: Blog, Facebook Marketing, Social Media Marketing Tagged With: Facebook Admin Roles, Facebook Scheduled Posts, Facebook Time Management Too, Google Local Business Listing, Local Google+ Page

How To Schedule Facebook Posts Without Third Party App

June 6, 2012 by Louisa Chan Leave a Comment

How To Schedule Facebook Posts from Within Facebook without Third Party App

FB Scheduled Posts
FB Scheduled Posts

Do you sometimes want to schedule posts ahead of time so your status can be updated over night (to cater to readers in a different time zone). With a little planning, you many also be able to use this function to communicate with your readers even if you are vacation.
Are you using apps like Buffer or Hootsuite to do this now? You will be reaching far less fans because third party apps are not internal to Facebook and are not given priority.
Now you have a better solution. Facebook just released a function that helps you with time managing the scheduled status updates. A handy time management tool from within Facebook.
And the cool thing is that you can also scheduled photos, videos as well as text updates. I have a short video here that shows you “how” you can do that. But before I show you the video here are my findings from testing this new.

  • Scheduled text are shown on Facebook app as well as the Facebook mobile site (that is m.facebook.com)
  • These functions are not available on the Facebook mobile app nor mobile site
  • It did not work on the personal Facebook account. Although I can choose the date, the time option is not available
  • The reach for the schedule post seems to be slightly smaller when compared to normal update (in my tests) – I suspect this is because photos and videos do not show up on the walls but are only given an update status on the walls on my “fans”.

Have you tried this out yet? Here’s a short video that walks you through the “How”.  Let me know your findings and how you intend to use it. Leave me a comment or share the post if you are inspired to do so.

For more regular tips, sign up for our tips and resources here or join us for a free training on using social media.

Filed Under: Blog, Facebook Marketing, Social Media Marketing Tagged With: Facebook New Features, Facebook Scheduled Posts, Facebook Time Management Functions, Time Management Tools

Facebook Adds Admin Roles With New Admin Functions

June 2, 2012 by Louisa Chan Leave a Comment

Facebook Add Admin Roles With The New Admin Functions And Permissions.
 

Facebook Admin Roles


Facebook just released new Admin functions allowing administrators to have different roles. This is useful if you are having different people help out with different functions for managing the brand’s business page. 


The 5 new roles are
– Manager
– Content Creator
– Moderator
– Advertiser and
– Insight Analyst


What that means is that the different functions and jobs can now be performed independently by the different people with different roles and access rights.


This is particularly useful if the business outsource management of the Facebook Page to an agency. Businesses and brands can now delegate analytical and advertising work to certain people, say agencies and moderating and posting tasks to say in-house employees.


There are of course areas of overlap and that just means that these admins can cover each other’s function if necessary. The biggest takeway is that you can now control the permissions and access rights for each adminisstrator. This leads to better organisation of work as well as increase in workflow.


This table shows the rights and tasks for the different admin roles:

Facebook Roles and Functions
Facebook Roles and Functions from Facebook Help Center


To set this up, you do the following:
– Go to Admin 
– Click “Edit Page”
– On the left column choose “Admin Roles”
– Enter name and email of the new admin you wish to add
– Click on down arrow at the “Manager” button and a drop down list will appear
– Choose the appropriate role for this admin and Save


More information on this can be found at the Facebook Help Center here.


Try this and let me know how it goes!  More Tips Here if you don’t want to miss out on our regular updates.

Filed Under: Blog, Facebook Marketing, Social Media Marketing Tagged With: Admin Roles To Facebook Pages, Facebook Add Admin Roles, Facebook Admin Roles, facebook marketing, Social Media Marketing

3 Commonly Committed Mistakes of eMail Marketing

May 29, 2012 by Louisa Chan Leave a Comment

eMail Marketing System

eMail Marketing System
Want to reach a lot of people with the click of a SEND button?
Thinking of buying “a targeted” email list with 50,000 names on it and try your luck with some “spray and pray” emailing?
There are people who are able to sell or promote products and services with random email blasts. Whether that is something you would want to do is a decision you will need to make – I would not recommend it. (Photo credit: Zige Zhao)
I have written about email marketing system elsewhere. A simple search on the category “eMail Marketing” (at the bottom of the page) will bring up related posts. While there are no hard and fast rules about what methods you should use, here are my recommendations, based on email best practices.
3 Things Not To Do with eMail marketing
1 – Do Not buy email lists no matter how targeted they claim to be because:
– These people have not give you permission to send them emails.
– They do not know you and will not read your mails even if you reach them.
– They are not interested in what you have to tell / sell them and will delete or mark your mail as spam.
2 – Do Not automatically sign them up to your email list or newsletter:
– Even if you allow them to opt-out this is not permission-based marketing.
– Nobody likes to be forced into anything.
– Even if your stuff is great, let others sign up on their own free will.
– Because if you automatically signed them up, they may not know or remember who you are and will not be interested in your mail. You are at best wasting your precious time and resources.
3 – Do Not sign them up again after they have un-subscribed. This seems obvious but I am amazed how many times I am re-subscribed back into lists that I have opted out of. Do respect your readers’ preference and practice permission based marketing.
This applies to you even if you are not using email marketing system. If you are sending unsolicited emails to others without explicitly having their permission to continually send them mails promoting one thing or another, you are likely to be spamming.
Your email account could be suspended, blocked or black listed and your mails will likely not reach your audience.
There is not much benefit in having a big database if the people in the list do not know you and they have not expressed interest in the topic / product or services you talk about.
Your return on Investment (with time and money) will be very low and you may even end up needing to pay more to your email system provider for maintaining such a big list. And you will be lucky if your email provider does not shut down your account if you send mails without explicit permission from recipients.
eMail best practices recommends that you regularly clean up your email list and concentrate on only the people who want to hear from you. The better your list knows you then more likely they will open up your mails and read them.
In coming posts, I will talk about what you can do to start building your database of subscribers. Having 500 eager readers is better than having 50,000 people whose email addresses you bought  – anytime.
More posts on eMail Marketing here and here.

Filed Under: Blog, eMail Marketing, Social Media Marketing

How To Find Hidden Posts On Facebook Page Timeline

May 17, 2012 by Louisa Chan 1 Comment

How To Unhide Facebook Timeline Page Hidden Posts

Facebook Timeline Hidden Post
Have you received messages from people asking you if you have seen their posts on your Facebook Timeline Wall?
A few people contacted me and asked if I have seen their posts and I have not. I later found out that these posts have been sent to the Facebook spam folder; a little like how emails sometimes end up in spam folders.
If you are the Adminstrator of the page, you can see what else have been sent to the spam folder. On the new Facebook Timeline format it takes a little effort to find where this spam folder is.

Here’s a short 2-minute “How To” Video Tutorial on Facebook to show you where to look for missing or hidden posts on your new Facebook Timeline wall. I will also highlight options you have for managing these posts.
So grab a cup of coffee or tea, sit back and enjoy. If you find quite a number of hidden posts in that folder.

How To Look For Missing Posts On Facebook Timeline Page

The original video on YouTube here

Let me know if this is helpful and if you don’t want to miss out on regular Facebook or Marketing tips, you can sign up for our newsletters here. Or join us on our next free training here.

Filed Under: Blog, Facebook Marketing, Social Media Marketing Tagged With: facebook marketing, facebook page, Facebook Timeline, Facebook Tips, Facebook Tutorial, How to

How To Use Tags In LinkedIn To Manage Your Contacts

May 12, 2012 by Louisa Chan Leave a Comment

Using Tags in LinkedIn To Manage Your Contacts’ Inbox

How To Use Tags In LinkedIn To Manage Contacts
How To Use Tags In LinkedIn To Manage Contacts

Do you get swamped by lots of emails?
Ever wished your contacts will send you only relevant messages? 
In this video I will show you how to do that using tags.
In this case I will use LinkedIn as the example but you can apply the principle to emails, smses, Facebook messages etc.
Associating contacts with tags as you make new connections will help you make more relevant and meaningful conversation with each of your contacts.
It is really not something hard to do.
LinkedIn allows you to have as many connections as you like, unlike Facebook which limits you to 5000 friends.
But you will lose lose track of who’s who if you do not group them meaningfully, or tag them so they are organized into different lists or groups.
This short video shows you how you can do that easily. And if you find this 3-minute video helpful then you can sign up for the more comprehensive online video training on How To Use LinkedIn to build your business.

How To Use Tags In LinkedIn To Manage Contacts

 

Sign Up For Free Comprehensive Training Here.
The original video on YouTube here

Make Social Media Work For Your Professional Practice

Filed Under: Blog, LinkedIn Marketing, Social Media Marketing Tagged With: how to linkedin, how to use linkedin, how to use tags, linkedin contacts, linkedin course, managing contacts

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