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You are here: Home / 2012 / Archives for May 2012

Archives for May 2012

3 Commonly Committed Mistakes of eMail Marketing

May 29, 2012 by Louisa Chan Leave a Comment

eMail Marketing System

eMail Marketing System
Want to reach a lot of people with the click of a SEND button?
Thinking of buying “a targeted” email list with 50,000 names on it and try your luck with some “spray and pray” emailing?
There are people who are able to sell or promote products and services with random email blasts. Whether that is something you would want to do is a decision you will need to make – I would not recommend it. (Photo credit: Zige Zhao)
I have written about email marketing system elsewhere. A simple search on the category “eMail Marketing” (at the bottom of the page) will bring up related posts. While there are no hard and fast rules about what methods you should use, here are my recommendations, based on email best practices.
3 Things Not To Do with eMail marketing
1 – Do Not buy email lists no matter how targeted they claim to be because:
– These people have not give you permission to send them emails.
– They do not know you and will not read your mails even if you reach them.
– They are not interested in what you have to tell / sell them and will delete or mark your mail as spam.
2 – Do Not automatically sign them up to your email list or newsletter:
– Even if you allow them to opt-out this is not permission-based marketing.
– Nobody likes to be forced into anything.
– Even if your stuff is great, let others sign up on their own free will.
– Because if you automatically signed them up, they may not know or remember who you are and will not be interested in your mail. You are at best wasting your precious time and resources.
3 – Do Not sign them up again after they have un-subscribed. This seems obvious but I am amazed how many times I am re-subscribed back into lists that I have opted out of. Do respect your readers’ preference and practice permission based marketing.
This applies to you even if you are not using email marketing system. If you are sending unsolicited emails to others without explicitly having their permission to continually send them mails promoting one thing or another, you are likely to be spamming.
Your email account could be suspended, blocked or black listed and your mails will likely not reach your audience.
There is not much benefit in having a big database if the people in the list do not know you and they have not expressed interest in the topic / product or services you talk about.
Your return on Investment (with time and money) will be very low and you may even end up needing to pay more to your email system provider for maintaining such a big list. And you will be lucky if your email provider does not shut down your account if you send mails without explicit permission from recipients.
eMail best practices recommends that you regularly clean up your email list and concentrate on only the people who want to hear from you. The better your list knows you then more likely they will open up your mails and read them.
In coming posts, I will talk about what you can do to start building your database of subscribers. Having 500 eager readers is better than having 50,000 people whose email addresses you bought  – anytime.
More posts on eMail Marketing here and here.

Filed Under: Blog, eMail Marketing, Social Media Marketing

How To Find Hidden Posts On Facebook Page Timeline

May 17, 2012 by Louisa Chan 1 Comment

How To Unhide Facebook Timeline Page Hidden Posts

Facebook Timeline Hidden Post
Have you received messages from people asking you if you have seen their posts on your Facebook Timeline Wall?
A few people contacted me and asked if I have seen their posts and I have not. I later found out that these posts have been sent to the Facebook spam folder; a little like how emails sometimes end up in spam folders.
If you are the Adminstrator of the page, you can see what else have been sent to the spam folder. On the new Facebook Timeline format it takes a little effort to find where this spam folder is.

Here’s a short 2-minute “How To” Video Tutorial on Facebook to show you where to look for missing or hidden posts on your new Facebook Timeline wall. I will also highlight options you have for managing these posts.
So grab a cup of coffee or tea, sit back and enjoy. If you find quite a number of hidden posts in that folder.

How To Look For Missing Posts On Facebook Timeline Page

The original video on YouTube here

Let me know if this is helpful and if you don’t want to miss out on regular Facebook or Marketing tips, you can sign up for our newsletters here. Or join us on our next free training here.

Filed Under: Blog, Facebook Marketing, Social Media Marketing Tagged With: facebook marketing, facebook page, Facebook Timeline, Facebook Tips, Facebook Tutorial, How to

How To Use Tags In LinkedIn To Manage Your Contacts

May 12, 2012 by Louisa Chan Leave a Comment

Using Tags in LinkedIn To Manage Your Contacts’ Inbox

How To Use Tags In LinkedIn To Manage Contacts
How To Use Tags In LinkedIn To Manage Contacts

Do you get swamped by lots of emails?
Ever wished your contacts will send you only relevant messages? 
In this video I will show you how to do that using tags.
In this case I will use LinkedIn as the example but you can apply the principle to emails, smses, Facebook messages etc.
Associating contacts with tags as you make new connections will help you make more relevant and meaningful conversation with each of your contacts.
It is really not something hard to do.
LinkedIn allows you to have as many connections as you like, unlike Facebook which limits you to 5000 friends.
But you will lose lose track of who’s who if you do not group them meaningfully, or tag them so they are organized into different lists or groups.
This short video shows you how you can do that easily. And if you find this 3-minute video helpful then you can sign up for the more comprehensive online video training on How To Use LinkedIn to build your business.

How To Use Tags In LinkedIn To Manage Contacts

 

Sign Up For Free Comprehensive Training Here.
The original video on YouTube here

Make Social Media Work For Your Professional Practice

Filed Under: Blog, LinkedIn Marketing, Social Media Marketing Tagged With: how to linkedin, how to use linkedin, how to use tags, linkedin contacts, linkedin course, managing contacts

Your Free Mobile Site Has A Price Tag

May 9, 2012 by Louisa Chan Leave a Comment

Your Free Mobile Site Has A Price Tag

Free Mobile Site
Free Mobile Site

As a small business owner, you don’t have a lot of time and you don’t have a lot of start up capital.

You need to somehow make your dollar stretch and guard your time.

In a world of ever changing technology and consumer preference, small business owners are faced with ever increasing costs and investments.

You now need to be mobile ready as well as incorporate social media into their current marketing mix. Both making demands on your time and resources.

I manage to find tons of free tools for my online business. While they get the job done and give me relatively good results they generally take more work around and use up more time.

That’s why I would normally upgrade and pay for premium services after I have tried and found them to be good. Why?

Because nothing is really Free. If it takes too much of my time and effort to accomplish my goals then I am paying for it with time. The free version is really just for trial purpose, to test and see if I like the features and customer support. It is not meant to be used as a full-fledged tool.

There is no free lunch. Really, nothing is free. We know that although sometimes we forget.

– Do you see professionals using free blog site?
– How about free email marketing systems?
– Or free mobile sites?
– How about using a free Facebook Page instead of setting up an official blogsite with your own domain
– Free Facebook apps?
The list goes on, you don’t have to be too creative to fill a page with this.

Businesses don’t need to pay a cent for these and have things up and running relatively quickly, so why not?

Here’s why: You are trading something in return for the free service you use.

See the free mobile site above? I put that up very quickly. Literally plug and play but I will need to display the vendor’s name at the footer and promote them. And I think that is fair exchange. After all I get to use their service at zero cost. Businesses are not doing charity here so this is a win-win situation. However, if I do not want to advertise for the vendor then I could invest in a self hosted mobile website, like this one. It also allow me to brand and build my own online equity.

Mobi Site
Google mobile and many others offer similar free mobile sites too. In those cases you do not get to keep your own domain name.

If you are using your site for casual, personal use, that is probably fine. But if you are in real business then this may not be the best option.

The same goes for using free email marketing system.

There are many of these around. But do know that with these free accounts you pay in terms of lower deliverability rate (less of your mails are actually delivered to the audience), your mails and options are limited. That could mean that you may not be achieving what you have spent time doing and your mails are not reaching your readers! What wasted time and effort!

Facebook started off as a free platform for businesses to use. It still is. But the posts’ reach to fans are now greatly reduced. Facebook reports that in general only 16% of posts are reaching the business’ fans.

Do we then whine and complain? In a way I wish things would not change but Facebook is here to make money. They generate revenue with advertisement so majority of us can still use “free” stuff.

Twitter introduced sponsored tweets quietly and there is talk that Tumblr and Foursquare are also going in the same direction. We will soon see placement for promotion of personalized offers — and I think this is fair. We cannot expect free rides and take things for granted.

So if you are on a tight budget use all the help you can get but know that you are paying for these freebies in some ways. That price tag can sometimes be even more expensive than if you were to pay for the service itself.

For example, if you have been using free sites to host your blogs and if you decide to now build your own online equity (page rank), branding and authority, that would take a lot of time, cost and effort!

So weigh your choices. Businesses will only survive if there are healthy transactions and exchange of value. Enjoy the free tools and resources and be willing to pay for premium value and services. If you are the business owner, you too would want to justify your ROI!

Perhaps we are so “pampered” that we no longer appreciate the free resources and training offered to us?

Posted by Louisa Chan

Filed Under: Blog, Local and Mobile Marketing Tagged With: Free Mobi Sites, Free Mobile Site, Mobile Website, Price Tag

Resources & Tips: May 06 2012 LinkedIn Training For Professional Business Building

May 5, 2012 by Louisa Chan Leave a Comment

Campus - Networking with Professionals
Campus – Networking with Professionals

So how have you been doing? Seems so much happened since I last wrote.
I was at MKIS today and a big, tall 11th Grader said to me “Today is a Happy Day because Nayati is back with us.”
Perhaps I will write about this in a post because this is very close to my heart and we can learn many lessons from how social media was used in this case.
Ok, so back to our tips and resources. This coming Wed, I will be running a online training on LinkedInthat has a US friendly schedule.
I’ve received your emails asking if we will provide replay or if I will be holding a Training at a time convenient to you. And this is it!
If you are in the US or Canada and have not attended my training on LinkedIn then check this out.
I’ve had some great feedback on the training and if you wonder why I am talking about LinkedIn then here’s why:

  • LinkedIn is said to be 277% more effective for lead generation than Facebook & Twitter.
  • LinkedIn is said to be 4x better for B2B Leads Than Facebook Or Twitter.
  • And it is the world’s largest professional networking site and today it went shopping and bought Slideshare, a leading content sharing community

If you are a professional and you want to promote your expertise, try LinkedIn.
If you wonder if you should promote or market yourself then read this post. 
If you want to join me this Wed, sign up here!  Ok then until next time, Take Care and virtual hugs!What Is You Core Business Value?

Filed Under: Blog, Resources & Tools Tagged With: Business Building Tips, How To LinnkedIn, how to use linkedin, LinkedIn for Business Building, LinkedIn Online Training

Core Business Values In Running A Profitable Business

May 3, 2012 by Louisa Chan Leave a Comment

The Truth Can Change People

People can’t change the Truth,
But the Truth Can Change People.

What criteria do you look for in doing business with partners? 
When looking for a business vendor, service provider or even clients, do you look for
– Expertise?
– Credentials and Certification?
– Stability of Company?
– Proven Track Record? Or
– Authenticity?
I am sure you have loads of experiences of service providers, partners, clients and teams that you can write a books with.
All the factors listed above are used to evaluate who we will do business with. Without these, prospects and partners would not have the confidence to entrust their business with you.

The One factor affecting brand affinity

But what would be the one thing that you absolutely must have before you engage in sustaining business relationships?
If you have to choose who you work with, what would be the one acid test you use?
A business (or individual) that values truth and honesty is one that I will choose to work with. The image below depicts a principle so well I just want to share it here.

Truth does not change no matter how one manipulates it.

Integrity, Authenticity, Transparency

Someone else once said and I quote “Without Integrity You Have Nothing“. Without integrity and transparency relationship will not survive; whether you are using the latest technology or not.
When a business makes decisions in alignment with their core business values, you get authentic operations, clients and prospect see a consistency in the actions taken from business owners to customer support.
They know what to expect and the brand delivers on its promises.

Google looks for authenticity too

Google Panda and Penguin is good for genuine online marketers who show their “face” and expertise through posting quality articles, blog posts, videos, audios and who communicate with their readers.
The social media age enables the public; clients, prospects and everyone else with the ability to get to know and communicate with the person they want to do business with.

So do Human Resources personnel

Even employment agencies and Human Resource departments are using social media platforms to do back ground check on individuals and professionals before hiring.
So connect with your target partners and prospects but make sure you are open and transparent. This is the age of social proof and trust.
If you find that you are like a voice in the desert, the only one still holding onto this “unprofitable” principle, then remember that light shines brighter as darkness falls around it.

Business as a channel of good

Using business as a channel to bring value to community is a highly rewarding endeavor.
However, businesses that do not uphold integrity and ethics leave a less than desirable impression on us. And we have negative impressions of businesses or marketing and sales. That is so unfortunate!
It is my hope that more transparent and ethical businesses will abound so more people can benefit from healthy transactions or exchange of valuable goods and services.
Image credit: both images are taken from Follow Your Dreams To Achieve.

Use Social Media Responsibly For Your Professional Practice

Filed Under: Blog, Business Growth, Heart-Centered Marketing Tagged With: Business Core Values, business ethics, Code of Ethics, integrity in doing business

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